Frane Borozan is an expert in digital transformation and governance, with a deep focus on Microsoft 365 solutions. As a trusted advisor to organizations worldwide, Frane has been at the forefront of helping businesses optimize their productivity and security strategies, ensuring seamless integration of tools like Microsoft 365 Copilot into their workflows.
With over a decade of experience in IT governance, Frane specializes in leveraging advanced technologies to drive innovation, streamline operations, and enhance decision-making. His passion for helping organizations unlock the full potential of their digital environments has made him a sought-after speaker and thought leader in the industry.
Frane is the co-founder and President in Syskit and Microsoft MVP for M365 and SharePoint, Vice president of CISEX (Croatian Independent Software Exporters), an association dedicated to supporting and promoting Croatian software companies in the global market.

A year after its deployment, Microsoft 365 Copilot has redefined the way businesses approach productivity, collaboration, and informed decision-making. This groundbreaking AI tool has enabled organizations across industries to adapt, thrive, and innovate in ways once thought impossible.

This session dives into real-world scenarios that showcase the transformative power of Microsoft 365 Copilot. From streamlining daily operations and automating time-consuming tasks to enabling faster, more informed decision-making, Copilot has become an integral part of modern workflows.

Attendees will gain insights into how Copilot has:

• Enhanced team collaboration by providing intelligent suggestions in tools like Teams, Word, and Excel.
• Accelerated document creation, analytics, and reporting.
• Supported organizations in driving innovation through AI-powered brainstorming and strategic planning.
• How to cope with privacy issues that rise from AI and solutions like Copilot

Davor is a seasoned business leader with a product management background leading a tiny, efficient and very experienced team of Velebit AI that implements B2B solutions and delivers AI services for online marketplaces, publishing, e-commerce, gaming, biotech and many other industries.Session Title: Process Intelligence: the next frontier for autonomous execution?

We’ve witnessed the AI hype and how it is transforming industries, but its business impact depends on the right approach. This session explores practical use cases of AI in e-commerce, manufacturing, retail, financial and other industries, focusing on how custom AI solutions address industry-specific challenges. Davor Aničić, CEO of Velebit AI – an AI development agency, will present concrete examples, key takeaways from real implementations and a clear understanding of when custom AI is the right choice.

As the CEO and Co-Founder of Humble Hunters, a recruitment & staffing agency specializing in hiring foreign workers for various industries, Dejan leverages his extensive experience and skills in business development, digital marketing, management strategy, customer success, and process improvement to grow and scale our business. Having managed Humble Hunters since March 2021, Dejan scaled the company to 10m EUR in revenue in less than 3 years.

Before launching Humble Hunters, Dejan worked as a Product Manager at Rimac Automobili, a leading company in the hyper-electric vehicle sector, where I was responsible for defining and delivering the vision and strategy of the connected car platform and ecosystem. I worked with various engineering, UX, aftersales, and business stakeholders to deliver specific business value and ensure customer satisfaction.

Join us for a session on how we leveraged AI to transform how Humble Hunters communicate, automate, and drive sales growth. Discover how an AI-powered chatbot streamlined managing over 1,000 employees—fostering instant collaboration and real-time decision-making.

Explore how digital workers liberated teams from repetitive recruitment and payroll tasks, enabling them to focus on strategic initiatives and world-class service.

Finally, learn how our AI Sales Agent turns data from job portals, company financials, and LinkedIn into a constant flow of high-quality leads, redefining the future of sales.

Boris is a consultant and entrepreneur with an international career in financial services, spanning over three decades. He is the founder of Black Pine Executive Consulting, a management consulting and data analytics company with offices in Belgrade, Dubai and Monaco.
Boris was the co-founder of Trizma (now part of M Plus Group) and an active investor in several startups. He supports the responsible adoption of AI but still prefers Human Intelligence.

Why it is critical to start from an AI Strategy, especially in Business Operations? How is advanced AI a frenemy for the Management Consultant? Are Agentic AI Frameworks, with no-code workflow automation, set to disrupt the process automation market? And how LLMs are the next logical step in the evolution of modelling and advanced data analytics…

Hrvoje Bušić was born in 1976 in Zagreb. After graduating from the First Gymnasium in Zagreb, he enrolled at the Faculty of Transport and Traffic Sciences in 1995, specializing in military aviation. He graduated in 2000 from the Military Academy in Zadar and furthered his education at the Faculty of Humanities and Social Sciences in Zadar, obtaining a qualification as a flight instructor in the Croatian Air Force.
He continued his career at Croatia Airlines, where he worked as a captain, flight instructor, and examiner for the Civil Aviation Agency.In addition to his aviation career, in 2017, he co-founded Duh u boci d.o.o. with a friend, a company specializing in the production of strong alcoholic beverages.
Their products have won prestigious global awards, and the Old Pilot’s brand has become a recognized name in the industry.He currently works as a freelance flight instructor and is the co-owner and director of Duh u boci d.o.o., the company behind the Old Pilot’s brand.

Journey from the structured world of aviation to the unpredictable realm of craft distilling. Drawing from firsthand experience, I’ll explore what it takes to step beyond familiar boundaries, embrace uncertainty, and turn passion into a thriving business.
Whether you’re looking to reinvent yourself, start a new venture, or simply push your own limits, this talk will offer insights on risk-taking, resilience, and the rewards of stepping outside your comfort zone.

For the last 15 years Darko has been consulting clients and implementing IT solutions. He is CEO and co-founder of Robotiq.ai, a product company from Croatia, focused on developing cutting-edge automation platform. He worked in multiple roles from development, sales and consulting. He was a partner in InfoCumulus where he was practice leader for Microsoft Dynamics CRM. Before InfoCumulus he worked in Microsoft in different roles, from developer evangelism to enterprise pre-sales.

Agentic Automation is the latest hot topic with a lot of social media buzz. Lot of posts are claiming that RPA is dead, and that agentic is the silver bullet of the automation world.
In this session we will demystify what they are, how are they built and their potential use cases. We will also explore the upsides and downsides of this technology and how it relates to other automation tools.
And no, RPA is not dead, don’t fall for the hype! Come to this session and we’ll tell you why!

Bruno Đuderija has an academic background in the field of Financial Management and began his career as a retailer in a bank branch, where he gained a solid understanding of business processes and customer needs from ‘first hand’ experience. Over some time, his passion for process optimization and willingness to learn led him to specialize in the field of Lean management and process optimization. Today, as a Process improvement specialist in OTP Bank Croatia, Bruno focuses daily on using various Lean methodology tools for optimizing and transforming processes, meanwhile contributing to increased operational efficiency. He continuously develops his own skills and knowledge through education and different conferences, while applying newly acquired knowledge in everyday work with internal clients and creating solutions for the organization’s long-term growth.

Automation is only as good as the process behind it. Without proper preparation, automation risks scaling inefficiencies instead of solving them. In this session, we’ll explore a structured approach to process transformation that ensures efficiency before technology comes into play.

Adorján joined Geomant in 2003 as country manager for Hungary. Later he managed the Professional Services team, currently he is the regional director for Central-Eastern Europe and Middle-East. Adorján is a contact center veteran, and helped large enterprise customers such as Vodafone, Unicredit, Generali Group, . He started his career at Accenture and was involved in the reorganization of Hungarocamion after its privatization. From 2002-2004 he was Director of Professional Services for Avaya’s Eastern Europe and Middle East region.
Tin Popović is an AI Systems Architect at Bulb Technologies, specializing in the development and research of Retrieval-Augmented Generation (RAG) and Large Language Model-based systems. With a Master’s degree in Data Science from the Faculty of Electrical Engineering and Computing (FER) in Zagreb, Tin combines expertise in traditional machine learning and deep learning with hands-on experience across different domains. His recent focus has been on applying RAG frameworks in the tourism sector — building intelligent AI systems that enhance user experiences through personalized recommendations powered by large language models. Tin’s work bridges the gap between research and real-world applications, contributing to the next generation of conversational AI tools.

AI isn’t just changing customer interactions—it’s running them. Faster resolutions, smarter conversations, and the perfect balance of automation and human touch.
At Graia, AI employees work alongside your teams, delivering instant support, real-time insights, and seamless automation. Need Next Best Action, Live Translation, or AI copilots? Done.
Our AI solutions are modular—pick what you need, skip what you don’t. And while others move slow, we ship AI-driven upgrades every two weeks.
With Graia, AI works for you—fast, flexible, and always evolving.

Maciej is an international sales leader passionate about making the world work better for people. With deep expertise in AI-driven automation, he helps organizations streamline workflows, enhance customer experience (CX), and scale smarter with CRM automation—blending cutting-edge technology with human empathy to drive meaningful connections and efficiency.

Marko Pavicic is an entrepreneur and technology thought leader with over a decade of experience in the Telecommunication and Technology sectors working with Tier 1 customers across the globe. As the Founder and CEO of Sneeyeg, he leads a team specialising in transforming Lead-to-Cash-to-Service processes using cutting-edge ServiceNow technology. Their focus is on streamlining business operations and enhancing customer and employee experiences. Marko and the extended Sneeyeg team’s expertise lies in optimising complex processes that drive revenue, improve customer service, and boost efficiency across industries.

Discover how AI is reshaping the landscape of business transformation. This session delves into the evolution from digital transformation to AI-first strategies, exploring how artificial intelligence can revolutionize entire business models.

Learn why simply digitizing processes is no longer enough and how an AI-first approach can break down organizational silos, creating interconnected and intelligent enterprises. We’ll discuss practical ways to adopt an AI-first mindset, connect workflows across your organization, and leverage AI to drive unprecedented efficiency and innovation.

Join us to understand how your company can harness the power of AI to achieve exponential growth and stay ahead in the rapidly evolving business world.

Sven has had a long career in the IT industry. Started back in the nineties at Microsoft, his last two decades were an interesting blend of corporate and entrepreneurial experiences. Having made two exits, one with his own business consulting company InfoCumulus, and another one as managing partner in Five, a leading digital agency.
After his final corporate chapter, being a Senior VP of Delivery at Endava, he’s back in entrepreneurial role. Sven is a cofounder at Orangepill, enabling seamless payment experiences in conversational channels.

Let’s discuss all the components required to enable payment scenarios in conversational channels. Those are WhatsApp, Telegram, RCS or even SMS.
To enable seamless payment experiences for the end users, it takes a lot of automation and standalone components that need to be harmonized behind the scenes.
Orangepill mission is simplification of payments for businesses and people. In the new world, ultimate UI is agent based; while moving money and enabling transactions is the ultimate automation use case. This session will cover the Orangepill use cases and describe how complex backend automation simplifies the user experience.

Mita Stojić is a seasoned management and IT expert with over 20 years of experience in software engineering. Beginning his career as a software engineer, Mita has held a variety of roles across the software industry, ultimately transitioning into management positions early in his career.
Currently, Mita serves as the Executive Manager and co-owner of TIAC, where he leads the company’s operations. His primary focus is to deliver exceptional software product experiences for clients while fostering a work environment that motivates, respects, and empowers employees throughout the journey. With a deep commitment to both innovation and people-centric leadership, Mita is passionate about driving TIAC’s continued growth and success in creating cutting-edge solutions for highly-regulated industries.

In highly regulated industries, ESG (Environmental, Social, and Governance) challenges are becoming increasingly complex, and solving them is unimaginable without technological support. Compliance with regulations, managing large volumes of data, and ensuring transparency create a series of technical and business hurdles for companies. This is why developing digital ESG solutions is essential for enabling sustainable business practices and tracking ecological and social impacts.
Comprehensive ESG software solutions that we have developed are tailored to the needs of financial institutions. These platforms are now helping organizations across industries – including banks and insurance companies – manage their sustainability efforts, ensure regulatory compliance, and drive data-driven decision-making.
In this session, we will explore the key technical and business challenges of ESG digitalization, examining both the development of software solutions and their business impact. Through real-world examples and demo sessions, we will showcase how technological innovations can enhance ESG processes, enable precise data collection and analysis, and support companies in achieving their sustainability goals.
Join us and learn how digital transformation can drive sustainability in the financial sector and beyond.

Kim Galant has been looking after enterprise customers engaged in business transformation using digital platforms for the last 20+ years. Across a career spanning EMEA and APAC and companies such as Salesforce, Johnson & Johnson & IBM in professional services, customer success, and large-scale digital initiatives, he excels at bridging the gap between strategy and execution. Kim has a keen ability to navigate the complexities of AI deployment, helping organizations unify fragmented systems and maximize the potential of intelligent automation. A firm believer in collaboration and innovation, he brings an outcome-focused approach to solving enterprise challenges, ensuring that technology drives real, measurable impact – that works for people and delivers transformative change.

As organizations embrace AI-driven transformation, many find themselves struggling with fractured platforms, data orchestration issues, and the challenge of integrating AI across multiple systems. In this session, we will explore the real-world hurdles that CIOs and IT leaders face when implementing AI and automation at scale.
Drawing insights from recent industry research, we will highlight key trends and the growing demand for unified solutions. We’ll discuss how effectiveness of AI is directly tied to connectivity, orchestration, and the ability to unify disparate systems into a single, streamlined operation.
We will present a PoV on how businesses can move beyond isolated AI solutions and toward a holistic approach that maximizes the potential of AI and provide a blueprint for companies looking to enhance their AI capabilities and drive real business outcomes in the agentic era.

Udo is a Technical Advisor (Presales) for AI, Automation, and DevOps, having joined HCL Software over four years ago.
With extensive expertise in Agile Project Management, Application Delivery, and Quality Management – gained during his previous roles at Compuware and HP/Micro Focus — he is passionate about inspiring people and customers with the powerful capabilities of HCL Automation Orchestration, enhanced by cutting-edge AI technologies.

When automating workflows, you often start with a blank slate.
Discover how AI Pilot – a core feature of our HCL Universal Orchestrator (UnO) for Process Orchestration — can generate an automation template in seconds. Simply provide a prose description of your business flow, and AI Pilot will create the necessary tasks for you.
From there, you can immediately start integrating these tasks with your technical environment, making your workflow fully executable and driving your business forward.

Stefano Luparia is a seasoned engineer with over a decade of experience in the technical direction of Scuderia Ferrari HP , where he contributes to the design of current and future Formula 1 cars. He holds a Bachelor’s Degree in Mechanical Engineering and a Master’s Degree in Vehicle Engineering, complemented by a Global MBA.

Currently specializing in New Car Concept within the Chassis Project Engineering area — under the leadership of Technical Director Loic Serra — Mr. Luparia focuses on the vehicle setup and advanced design of next-generation F1 vehicles. His expertise includes coordinating cross-functional design teams, 3D CAD modeling, digital mock-ups, and vehicle assembly simulations. He also manages the knowledge base for chassis development and spearheads innovative design methodologies. Beyond his core responsibilities, Mr. Luparia has supported track activity planning and data management, internal software initiatives, and exploratory work in virtual/augmented reality and artificial intelligence, reflecting his passion for pushing motorsport technology to new frontiers.

Scuderia Ferrari HP embodies a vision where passion drives teamwork and innovation.
This session will introduce you to how the team collaborates to achieve excellence, honors its rich heritage, and continually pushes technological boundaries, from an inside perspective.

Known to the Automation Summit community for his passionate stage delivery, Ioannis is also passionate about leveraging AI to solve complex problems. He leads the development of the first Gen-AI team member. In 2021, Ioannis, in collaboration with Serena Westra, published the paper ”AI-by-Design”. They combine AI/ML with Design Thinking to create a 6-step approach for human-centric AI Innovation. He has a rich academic background with over 12 years of experience in data science and holds degrees from AuTh, Essex, and Tilburg University.

From AI to automation to Agents. How can humans develop and work together with agents? Both Development and Automation has changed and the way that we embedded agents in our workflows has changed also.

Miljenko Vuković is founder of VIS, a company specialized in Business Intelligence, Data Engineering and Robotic Process Automation. He graduated from the Faculty of Electrical Engineering and Computer Science. He also holds a graduate degree in Economics, field of IT Management.
His whole career he worked in the domain of Business Intelligence, database development, and in recent years, Robotic Process Automation.

For many, even simple interfaces of tools like Oracle BI or Power BI can be too much. They prefer explaining their needs to a developer, seeing the first results, then doing even more explaining…. Sounds familiar?
Obviously, this creates significant overhead and time consumption for all involved. But what if the user could talk directly to the report, without any IT involved?
In this session, we will explore the intriguing possibility of integrating chatbots with Business Intelligence. We will talk about both rule-based chatbots and LLMs. How to integrate them with BI tool?
Simple – another bot!
Last but not the least, we will show it in a live demo. Keep your fingers crossed!